Enterprise-grade IT, sized for your business.
PrimeTech manages IT and cybersecurity for local shops, offices, and professional practices across Henderson and the Las Vegas valley. Flat monthly pricing, a named person who answers the phone, and none of the big-MSP runaround.
Businesses that need IT handled, not an IT department.
Auto shops, medical and dental offices, law and accounting practices, contractors, retail, restaurants, real estate offices, nonprofits: if you have 3 to 50 people and computers that need to work every day, this is built for you.
Your "IT guy" is whoever is least busy.
Problems get fixed when someone has time. Passwords live on sticky notes. Nobody is sure the backup actually works.
Your last IT company disappeared.
Tickets went into a queue in another state. Every call was a different technician. The invoice was always more than the quote.
You've been told you need cybersecurity.
Your insurance, your bank, or a customer asked about it, and you don't know where to start. We do, and it's included.
Everything a small business needs to run safely.
One monthly fee covers the whole list. No add-on menus, no tiers you have to decode.
01Help desk and troubleshooting
Windows and Mac issues, slow computers, printers, email problems, "it just stopped working." Call, text, or email; we fix it remotely or come onsite.
02Patching and updates
Windows, Microsoft 365, browsers, and common business apps kept current automatically, so the update nobody ran isn't the reason you got hit.
03Antivirus and threat protection
Business-grade endpoint protection on every computer, monitored, with ransomware defense. Not the free thing that came with the laptop.
04Backup and recovery
Your files, your email, and your key systems backed up and tested. If a computer dies or ransomware hits, you're back the same day.
05Microsoft 365 and email
Setup, licensing, mailbox management, spam and phishing filtering, and multi-factor authentication so a stolen password isn't a breach.
06Office networking and Wi-Fi
Reliable Wi-Fi that reaches the whole shop, a guest network that keeps customers off your systems, and firewalls configured by someone who does this for a living.
07Security scanning and hardening
Regular vulnerability scans, password and access cleanup, and the settings that insurers and customers increasingly require.
08New hires, departures, and devices
Accounts and computers set up before the new person's first day, and fully shut off the day someone leaves. This is the step most small businesses skip.
Simple pricing. Pick the coverage that fits.
Priced per person per month with a small minimum. Very small shops (under five people) get a flat monthly rate instead; ask on the call.
Covered
$65 / person / month
For shops that need reliable support and basic protection.
- Help desk, remote and onsite
- Patching and updates
- Antivirus and threat protection
- Microsoft 365 management
Protected
$95 / person / month
Everything in Essentials plus the protections insurers ask about.
- Everything in Essentials
- Backup and tested recovery
- Multi-factor authentication rollout
- Quarterly security scan and report
- Network and Wi-Fi management
Managed
$135 / person / month
For practices with compliance needs or regulated data.
- Everything in Standard
- Monthly security review
- Compliance support (HIPAA, PCI, cyber-insurance)
- Vendor and software management
- Priority response
Plans start at a five-person minimum. Onboarding is a one-time setup fee quoted after the initial assessment. Hardware, software licenses, and internet service are billed at cost.
From first call to covered in about two weeks.
No sales pressure and no 40-page proposal. We look at what you have, tell you plainly what's fine and what isn't, and quote a flat number.
A 15-minute call
What you use, what breaks, what worries you. If we're not a fit, we'll say so and point you somewhere better.
A free onsite look
We visit, inventory your computers and network, and check the things that actually matter: backups, updates, passwords, exposure. You get a one-page plain-English summary either way.
A flat monthly quote
One number, everything included, no long contract. Most shops decide within a day.
Onboarding
Protection, patching, and backups deployed to every machine, usually within a week, and your team knows exactly who to call from then on.
PrimeTech's other practice assesses technology and security for companies being acquired by private equity firms. The people who do that work are the people who will manage your systems: senior practitioners, not a rotating help desk.
What you can count on
- Same-day response during business hours
- A named contact who knows your business
- Plain-English answers, no jargon
- Local: Henderson-based, onsite when it matters
- Month to month after the first 90 days
- Your data and passwords stay yours; full documentation if you ever leave
Tired of being your own IT department?
Fifteen minutes is enough to tell you whether we can help and what it would cost. If you're already covered, a short no is fine too.